Refund Policy


Returns
Our policy 45 days for all customers. If 45 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. Only in unusual circumstances, we may accept your return after that period e.g. because of illness or visiting abroad etc.

In most cases, we will send your exchange size as soon we receive your return product's proof of postage of tracking number.

To be eligible for a return, your item must be unused and in the same condition that you received it. You can send it in your own packaging but please do not remove tags and keep it in original condition please.

Whenever you return your product for exchange and refund, please do mention your name as per your order so we can trace back the order.
Refunds
Once your return is received and inspected, we will then process your refund and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
If you have any issues with your refund, please contact us via email: info@homeofleather.com or send us a message on our contact No.+44 7305667511.
Products on Sale:
For the products on sale, for exchange, if the required sizes are not on sale, then customer has to pay the full price as per listing instead of discounted price. For the refund, customer will get the full refund as usual.
Exchange 
We replace the items if they are defective or damaged or you need to change the size. For change of size, please email us first on:
info@homeofleather.com and return your item to:
Home of Leather: 70 Bishops Park Road London SW16 5TS U.K.
Shipping
Most of the orders are dispatched from our local warehouse @ 70 Bishops Park Road London SW16 5TS U.K. or Challenge House, 616 Mitcham Road CR0 3AA U.K. within 1 day of your purchase.
If the size is not available in our Local warehouse, then it will be dispatched directly from our overseas supplier within 3-4 working days and will arrive to UK customers in next 3-5 working days, to EU customers within 4-7 working days and to US and Canada Customers within 3-5 working days as well.

To return your product, you should mail your product to: Home of Leather: 70 Bishops Park Road London SW16 5TS U.K.
We will be responsible for the return postage cost if it is due to damage item. You will be responsible for paying for your own shipping costs for returning your item for exchange or if you do not like it in certain cases.